The CENTURY 21 offices are the only ones in the Benelux to offer an unconditional Quality Guarantee. Entrusting the sale of your property to them means you can be sure to get impeccable service.
We strive to achieve 100% quality and that is only possible when every client is satisfied.
CENTURY 21 guarantees this promise with its Quality Guarantee, offered by every CENTURY 21 office.
We would really like to know what you think of us. Fill in the CENTURY 21 evaluation form and tell us about your personal experiences with the CENTURY 21® System so we can learn from them. That way, we can continue to guarantee an optimum level of service.
Have any comments or suggestions? Do not hesitate to contact the CENTURY 21 Quality Service:
Fill in a contact form online,
By post (CENTURY 21 Benelux, Quality Service, Handelslei 308, 2980 Zoersel, BELGIUM),
Or call the toll-free number 8002 31 25.
This way, you help us serve you better.
There is a CENTURY 21 office in your area, too, with people who are happy to help you. Do not hesitate to contact them. They are there for you, as advisors and real estate specialists. We pride ourselves on ensuring a friendly, personal and professional service for all our clients.
We constantly monitor quality of service at CENTURY 21. The satisfaction of our customers is measured among others on the basis of the quality evaluation forms we receive from them.
Based on your responses, 94% of clients who sold or bought their property through CENTURY 21 were very satisfied with the service provided. Now that’s a figure to be proud of!*
*Internal measurements 2009
Frédéric (35) Wasterzak and Caroline Deruette (33)
« Our house became too small because of our two children. We have a daughter of 5 and a son of 1 and a half years old. We lived in a house with 3 rooms, 1 room we used as an office. The children had to share the same bedroom, which was no problem when they were small, but when they grow older they wanted to have their privacy, off course. Besides we wanted a garden and a garage. My husband and I have both busy jobs, so that’s when we decided to sell our house with help from a property specialist . We’ve called several real estate agents but CENTURY 21 was best of all. It was obvious how CENTURY 21 came to such good reputation. They have incredible assessment. They sold our house within one week and we’ve bought a new one that was all we’ve ever dreamed about. I’d never thought it would go this fast. »
Caroline Mullie (52)
« Last year I’ve lost my youngest son. My other kids moved out already, so I was all alone in a house that was way too big for me, and there were too many memories involved. I was ready to take a new start and decided to sell my house. First I’ve tried it by contacting a notary but there wasn’t a lot of interest. After a month or two a real estate agent from CENTURY 21 came to me with the question if he could come by to see the house. I wasn’t really interested because I was prejudice about real estate agents, but I decided to give him a chance because he knew me daughter. He completely convinced me. He explained every little detail about the way CENTURY 21 works and gave me the time to think about everything. The people of CENTURY 21 aren’t obtrusive at all and I like it that way. So I’ve excepted the offer. Less than three weeks later my house was sold. CENTURY 21 has my complete trust. »
Serge Coppée (46)
« I’m an owner of two snack bars and a caterer business, but in private is my apartment my first purchase. The reason: after my divorce I wanted my own place. The special needs this place had to have was a nice terrace, it had to be close to work and enough sleeping accommodation for my children of 12 and 14 years old, they stay with me each 2 weeks. I thought letting the real estate offices look for me would be the smartest thing to do. But it wasn’t: I got barely any reactions and the ones they suggested didn’t fulfill all my needs. Until I ended up with CENTURY 21. They asked me every single detail I wanted in my home and they did excellent observance. The second apartment they suggested seemed to be the right one: I immediately fell in love.»